shopping guide
How to order
To order products, please use the "Shopping Cart" on our website.
We do not accept orders by phone or fax.
If the orderer's address and the delivery address are different, the orderer's name may be disclosed on the product delivery slip or when making telephone inquiries. note that.
About payment
You can use one of the following payment methods: Please note that some payment methods may not be available depending on the product.
●Credit card payment ( VISA, MASTER, AMEX, JCB )
●Electronic money payment ( Shop Pay, PayPal, Google Pay ) 
About receipts
The voucher (*) issued for each payment method will be used in place of the receipt.
*The "Usage Statement" issued by the credit card company is an official receipt according to accounting laws and regulations recognized by the tax office.
Regarding delivery
●About delivery
-As a general rule, we will ship the product on the next business day after receiving your order. (Please note that if there is a problem with payment, etc., delivery may be delayed.)
-Orders received on holidays (Saturdays, Sundays, public holidays, and holidays determined by our company) will be shipped the next business day.
●Shipping information <br>Shipping costs vary depending on the product and order amount.
| Basic shipping fee | 500 yen to 1,500 yen |
| Okinawa/remote islands | Basic shipping fee + 1,500 yen |
・Purchases over 10,000 yen including tax will be shipped free of charge .
・If the product is returned due to long-term absence, etc., you will be required to pay additional shipping costs for re-shipping.
About consumption tax
Consumption tax is included in the product sales price. (Displayed price including consumption tax)
About returns
We do not accept cancellations or returns of products due to customer convenience.
In the unlikely event that the delivered product is different from the one you ordered, or if it is damaged or soiled,
Please contact us via email within 8 days after receiving the product .
We will bear the return shipping costs and accept returns and exchanges.
Please contact us here (stancenation-japan@geibunsha.co.jp)
About refund methods
Refunds will only apply to the product price (tax included). The refund method will vary depending on the payment method you used when placing your order.
●In the case of credit card
Refunds will be made via your credit card company or by bank transfer.
●For electronic money payments
We will refund your money by bank transfer.