Description based on Specified Commercial Transactions Law

Sales company name Geibunsha Co., Ltd.
Chief operations officer Yuji Miyazaki
location 2-45-9 Higashiikebukuro, Toshima-ku, Tokyo
telephone number 03-5992-2057
email address stancenation-japan@geibunsha.co.jp
Sales URL https://stancenation.shop/
Payment method Credit card various electronic money
postage

Basic shipping fee: 500 yen to 1,500 yen

*If shipping to Okinawa or remote islands, the basic shipping fee will be +1,500 yen.
*Basic shipping is free for orders over 10,000 yen including tax.

Regarding returns and defective products

If the product is defective or our product is incorrect, we will bear the cost.
If there is an accident such as damage during shipping, please contact us.
We will send you a new product as soon as possible at our expense, including shipping and handling charges.

[Eligible for returns]
In the case of "defective product/mistake of our product"

Return period

As a general rule, the return period for ordered products is within 8 days.

However, we cannot accept returns for products that have been opened, worn or pasted, products that have been damaged or soiled due to the customer's responsibility, products that have been delivered for more than 9 days, or products that have not been contacted by us. you can't. Thank you for your understanding.

return shipping fee Only if the ordered product is initially defective or the wrong product was shipped, we will pay the return shipping fee by cash on delivery. For more information, please contact us using the "Contact Us" link at the top of the page.
How to return

Please contact us here (stancenation-japan@geibunsha.co.jp)

●In the case of credit card

Refunds will be made via your credit card company or by bank transfer.

●For electronic money payments
We will refund your money by bank transfer.